Contact us

If you need assistance regarding your order, the fastest and most efficient way to contact us is through our messaging system. This method allows you to connect directly with a support representative who can review your request in real time and provide accurate information about your purchase.

To start a conversation, simply click the question mark icon in the bottom-right corner of your screen. Once selected, you will be prompted to enter your name and email address. After submitting your details, you can begin chatting with one of our team members immediately.

Our customer service representatives are available via chat Monday to Thursday, 8:30 a.m. to 5:00 p.m. (EDT), and Friday, 9:00 a.m. to 5:00 p.m. (EDT). We strive to respond quickly during business hours to ensure you receive timely updates and support.

Contact Form for General Inquiries

If your question is not directly related to an existing order, we recommend using our contact form. This option is ideal for inquiries such as product availability, bulk pricing requests, estimated delivery times, or any other general questions about our products and services.

When completing the form, please provide accurate, up-to-date contact information, including your email address and phone number. This ensures that our team can reach you without delays and provide a complete response to your request.

Customer Support Phone Line

For additional assistance, you can also reach our customer support team by phone at (561) 880-4022 during business hours.

While chat and contact forms are typically the quickest methods, our phone support is available for more urgent or detailed inquiries. Our goal is to provide a smooth and responsive customer experience, ensuring you get the help you need when you need it.