Refunds
Refund Processing Time
Refund processing times may vary depending on the original payment method used at checkout. Once a refund (full or partial) has been approved and processed, the credit is typically returned to the original payment method within 6 to 10 business days.
Please note that financial institutions and payment providers may require additional time to reflect the transaction on your account statement. For this reason, actual processing times can vary beyond our control.
When Refunds Are Issued
Refunds may be issued under the following circumstances:
- Cancellation of one or more items within an order (e.g., unavailable or discontinued parts).
- Partial order cancellations due to inventory limitations or customer requests.
- Application of tax exemptions, when applicable.
- Full order cancellations prior to shipment.
- Approved product returns in accordance with our return policy.
- Resolved claims related to order issues or discrepancies.
How You’ll Receive Your Refund
In accordance with U.S. regulations, all refunds are issued back to the original payment method used at the time of purchase. This ensures a secure and traceable transaction process.
If the original payment method is no longer available (for example, due to a lost or stolen card, expired card, or if the issuing bank declines the transaction), we will coordinate with you to process the refund through an alternative method, such as Zelle.
Our goal is to ensure that all refunds are processed accurately, securely, and as quickly as possible. If you have any questions regarding your refund status, we recommend contacting our customer support team for further assistance.